Privacy Policy
Effective Date: 15th May 2025
Last Updated: 15th May 2025
At Engzined, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, services, and platforms. By using engzined.com, enrolling in any of our courses, or engaging with our services, you agree to the terms set out in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Identification Information
Full name
Email address
Phone number
Mailing address
Date of birth
Educational background
b. Account and Login Information
Username and password
Profile photo (if submitted)
Course history and preferences
c. Payment Information
Payment method details (e.g., card number, billing address via third-party payment gateway)
Transaction ID
Purchase history
Note: We do not store your full payment data. All transactions are processed securely through trusted third-party providers (e.g., SSL-secured gateways, bkash, rocket, nagad, Bank transfer).
d. Technical Data
IP address
Device type and operating system
Browser type
Cookies and tracking technologies
Site usage behavior (e.g., pages visited, time spent)
e. User-Generated Content
Comments, feedback, messages, reviews, assignments, and posts you create while using our services.
2. How We Use Your Information
We use your information to:
Register and manage your user account
Provide access to our courses, services, and learning materials
Deliver customer support and technical assistance
Process payments and maintain transaction records
Send important updates, confirmations, and notifications
Personalize content, learning paths, and user experience
Improve our services through analytics and feedback
Ensure legal and policy compliance
3. Legal Basis for Data Collection
We collect and use your personal data only when we have a legal basis to do so:
Consent – You permit us to process your data for specific purposes
Contractual necessity – To fulfill a contract with you (e.g., course enrollment)
Legal obligation – To comply with legal or regulatory obligations
Legitimate interests – To improve and secure our services and prevent misuse
4. How We Share Your Information
We do not sell, rent, or trade your personal information.
However, we may share data with:
Trusted third-party service providers (e.g., payment gateways, email service providers, learning platforms) under strict confidentiality agreements
Legal or regulatory authorities if required by law, court order, or to prevent fraud and abuse
Internal staff or educators for administrative or support purposes
5. Data Security
We implement industry-standard technical and organizational measures to safeguard your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These include:
SSL encryption
Password-protected systems
Limited access by authorized personnel only
However, while we do our best, no system is 100% secure, and we cannot guarantee the absolute security of your data.
6. Cookies and Tracking Technologies
Our website uses cookies to:
Remember user preferences
Understand user behavior
Provide personalized experiences
Analyze website traffic
You can control cookies through your browser settings. For more details, see our Cookie Policy.
7. Data Retention
We retain your personal information only as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce agreements
If you wish to delete your account or request data removal, contact us at: [Insert Email Address]
8. Your Rights
Depending on your country or region, you may have the right to:
Access the personal data we hold about you
Correct or update inaccurate information
Request the deletion of your data
Withdraw your consent at any time
Object to certain types of processing
Request a copy of your data in a portable format
9. Children’s Privacy
Our services are not intended for children under the age of 8 years. If we discover that we have collected data from a child without verified parental consent, we will promptly delete it.
10. Third-Party Links
Our website or courses may contain links to external websites not controlled by Engzined. We are not responsible for the privacy practices of these third-party sites. Please review their policies independently.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.